Knowing what it’s like to move from surviving to thriving in business, Virtual Bookkeeping was founded in 1999 by Monica Ross to help people and small businesses grow and prosper through better bookkeeping, budgeting and accounting practices. Based in Moncton, NB, and serving clients across Canada and the US, we pride ourselves on personalized services that are customized for each client’s specific needs.
Monica Ross, Founder
As the founder and President of Virtual Bookkeeping, Monica Ross has vast experience working for diverse small- and medium-sized businesses and independent contractors. She’s highly skilled in all bookkeeping procedures and familiar with bookkeeping software, such as ACCPAC, QuickBooks and MYOB; and she’s a QuickBooks Pro Advisor. Monica also specializes in working with couples on their personal finances, making her a favourite amongst psychologists, counsellors, coaches and consultants.
While this single mom/entrepreneur with a big heart loves bookkeeping, she especially loves to partner with her clients to help them enhance their lives and grow their businesses. She explained: “I know the freedom that comes from that kind of success!”
Read Monica’s article: “Do You Resist Bookkeeping? The Answer for the Accounting-Impaired“.
John Challes – Team Manager
Darlene Robins – Client Care Manager
Darlene’s role is to ensure that client files are accurate as well as providing one on one consultations with our clients to review their financial reports and answer any questions or concerns they may have. As passionate as she is about numbers, she is just as passionate about people and providing excellent service with an upbeat, positive attitude. Darlene comes with over 20 years of bookkeeping experience in a multitude of industries from manufacturing to retail and is a certified QuickBooks Online ProAdvisor.
Cathy Brun – Budgeting Manager
Cathy is our Budgeting Manager. She comes to us with many years working in the customer service industry with the last 5 years working at a major bank. Her expertise is numbers and money. She has a strong background in helping people with their budgets and finances.
Heather Barry – Bookkeeper
My name is Heather Barry, I have completed and earned my diploma in The Accounting and Payroll Administrator program at Eastern College. I am proficient in Excel and Sage and have excellent planning, prioritizing and organizational skills. My duties include Budgeting and Bookkeeping and I am looking forward to working hard and building great relationships with clients.
Debbie Kehoe – Bookkeeper
Debbie has owned her own bookkeeping service for several years, working with clients from various industries and needs. She’s experienced in Simply Accounting and QuickBooks, and proficient in Excel. She enjoys problem solving and enjoys taking your bookkeeping problems off clients’ hands so they can spend valuable time running their businesses. Her work is consistently accurate and completed on time.
Jessica Murray – Bookkeeper
Jessica earned her diploma in Business Accounting at the Centre For Distance Education, located in Sydney, Nova-Scotia. Her duties at Virtual Bookkeeping include monitoring budgets, bookkeeping procedures and preparing period and costs statements via QuickBooks. Jessica values strong relationships with her clients and is dedicated to meeting all accounting needs.
Samantha Navarro – Bookkeeper
Shane Ho – Director of Sales and Marketing
Shane Ho came to us with 20+ years in customer relationship building in a variety of industries, including insurance sales for TD Canada Trust. He has been supporting us with budgeting clients and other administrative activities behind the scenes for over 12 years. He’s now taking on a larger role in sales and marketing, and will be the face and voice of our marketing efforts.
Arianne – Bookkeeper
Over 9 years of experience in Accounting and Finance in a multinational environment (general accounting, treasury and banking, petty cash, and fund management) with combined knowledge and experience using various financial tools and systems such as SAP ERP, QuickBooks, Sage)
As a professional, I seek more on developing the right skills and practice good judgment on every decision I make to be able to produce work with honesty and integrity.